Frequently Asked Questions
General Information
What is Iron County Care and Share?
Iron County Care and Share is a non-profit organization dedicated to providing essential services, such as food, shelter, and resources, to individuals and families in need throughout Iron, Garfield, Beaver, and Kane Counties. Our mission is to assist those experiencing hardship in their journey toward self-reliance and stability.
Where is Iron County Care and Share located?
We are located at 222 West 900 North Cedar City, UT 84721. Please visit us or contact us if you need directions or have any questions.
What services do you provide?
We provide emergency shelter, food assistance, and other essential resources, including case management and outreach programs aimed at helping individuals and families transition from crisis to stability.
Who is eligible to receive services?
Our services are available to anyone in need in, regardless of background or circumstance. Eligibility requirements vary by service, so we encourage you to reach out to us for more detailed information.
What are your hours of operation?
Our pantry hours are Tuesday, Wednesday, Thursday 9am-12pm, 1pm-3pm. Our emergency shelter is open 24/7. For specific services, please call us at 435-586-5142
Volunteering
What types of volunteer roles are available?
We offer various roles, including sorting and packing food, serving meals, organizing donations, assisting with shelter check-ins, helping with events, and providing administrative support.
Do I need previous experience to volunteer?
No experience is required! We provide all necessary training, and our staff will be there to guide you through any tasks. If you do have specific experience in a certain area that you think could be valuable, please contact info@careandshare-ut.org
Is there a minimum time commitment for volunteers?
We are grateful for any time you can give. While some roles may require a regular schedule, we also have flexible opportunities for those who can volunteer less frequently.
Can I volunteer with a group?
Yes! We welcome groups from schools, businesses, and community organizations.
Are there age restrictions for volunteers?
Volunteers typically need to be at least 16 years old, but younger volunteers are welcome when accompanied by a parent or guardian. Please contact us to discuss specific age requirements at info@careandshare-ut.org
What should I wear when volunteering?
Please wear comfortable, casual clothing and closed-toe shoes. Depending on your role, you may be working in a kitchen or warehouse, so dress appropriately for the tasks you'll be performing.
Can I volunteer during weekends or evenings?
Yes, we have evening and weekend shifts available, especially in our shelter or during meal service times. Contact info@careandshare-ut.org for specific hours.
What should I do if I can't make my scheduled volunteer shift?
Please notify your coordinator as soon as possible if you are unable to attend your shift. We rely on volunteers, and timely communication helps us adjust our schedule.
Do I need a background check to volunteer?
Yes, for some roles, particularly those working directly with clients in the shelter, a background check may be required to ensure the safety of our clients and staff.
Can I bring donations when I volunteer?
Absolutely! We always welcome donations of food, clothing, hygiene items, and other necessities. Review our donations page to find out our current needs.
What safety measures are in place for volunteers?
We prioritize safety for both our clients and volunteers. We follow health guidelines, provide necessary training, and ensure that all environments are clean and safe. Masks and gloves may be required in certain areas.
Will I be working with clients?
It depends on your volunteer role. Some positions involve interacting directly with clients, such as meal service or helping in the shelter, while others focus on behind-the-scenes tasks like organizing donations.
Can I earn community services hours by volunteering?
Yes, we can provide documentation for community service hours, whether for school, work, or other obligations. Be sure to discuss this with your coordinator before your volunteer time.
How does my volunteering make a difference?
Your time and effort help ensure that vulnerable individuals in our community receive the food, shelter, and care they need. Volunteers are essential to keeping our operations running smoothly and efficiently.
Donations
How can I make a donation?
You can make a donation by visiting our donation page, mailing a check to our address, or calling us at 435-586-4962 to arrange a donation. We accept both monetary and in-kind donations.
What types of donations do you accept?
We accept monetary donations, food, hygiene products, and other essential items. Please review our list of current needs.
Can I donate food, clothing, or other items?
Yes, we accept donations of non-perishable food and other items that can help those we serve. You can drop off donations at our facility during regular hours, or call us at 435-586-5142 to arrange a pickup for larger donations. We ask that most clothing donations be taken to one of the local thrift stores.
Are my donations tax-deductible?
Yes, Iron County Care and Share is a registered 501(c)(3) nonprofit organization, and all donations are tax-deductible to the extent allowed by law. We can provide you with a receipt for your donation.
How do I get a receipt for my donation?
When you make a donation, we will provide you with a receipt for tax purposes. If you donate online, a receipt will be emailed to you. For in-kind donations, you can request a receipt at the time of drop-off.
Receiving Assistance
How can I apply for assistance from Iron County Care and Share?
You can apply for assistance by visiting our facility or contacting us by phone (435-586-4962) or email (info@careandshare-ut.org). Our staff will guide you through the application process to ensure you receive the services you need.
What documents do I need to bring to receive services?
The documents required may vary depending on the type of assistance you're seeking. Generally, you will need identification, proof of residence, and income verification. Please contact us for specific requirements.
Can I receive help more than once?
Yes, you can receive assistance multiple times, depending on your needs and the availability of resources. Some services have limits or guidelines, but our staff will work with you to find the best solutions.
Do I need an appointment to receive services?
While we accept walk-ins, we recommend making an appointment to ensure that someone is available to assist you promptly. You can schedule an appointment by calling us at 435-586-4962.
What should I do if I need emergency shelter?
If you are in need of emergency shelter, please contact us at 435-586-5142, or visit our facility at 224 West 900 North Cedar City, UT 84721. We strive to accommodate those in urgent need of housing assistance but cannot guarantee we have space.
Events and Programs
What special events do you host throughout the year?
We host a variety of events, including community outreach drives, holiday meal distributions, and more. Visit our events page for an updated list of events.
How can I participate in or sponsor an event?
To participate or sponsor an event, please contact our office at (435-586-4962) or email (info@careandshare-ut.org). We are always looking for community members and businesses to get involved and support our mission.
Contact and Support
How can I contact Iron County Care and Share?
You can contact us by phone at 435-586-4962, by email at info@careandshare-ut.org, or by visiting our facility during business hours. We are always happy to answer questions or provide assistance.
How can I stay updated on news and events?
You can stay updated by following us on social media (Facebook | Instagram), subscribing, or regularly visiting our website. We post updates about events, volunteer opportunities, and news related to our services.
Is there a way to support Iron County Care and Share beyond donations and volunteering?
Yes, you can help spread the word about our organization by sharing our mission with friends and family or advocating for the issues we address. You can also support us by participating in our events or helping us secure sponsorships and grants.